Global Cookie Company | Microsoft Fabric

The Problem: Data Chaos

Global Cookie Company runs bakeries, delivery trucks, and an e-commerce website. But their data is a mess — sales figures live in one system, inventory counts in another, delivery tracking in a third, and customer reviews scattered across social media. Getting a clear picture of operations? Nearly impossible.

1

Data silos prevent teams from seeing the full picture

2

Manual reporting takes days and is outdated by the time it's done

3

Stockouts happen because inventory doesn't sync with demand

4

Delivery delays go unnoticed until customers complain

5

No forecasting — they react to problems instead of preventing them

6

Customer feedback gets lost in social media noise

The Solution: Microsoft Fabric

Microsoft Fabric becomes Global Cookie Company's central nervous system. All data streams into a single unified storage layer called OneLake — no more silos, no more blind spots.

Real-Time Monitoring

Track bakery production lines and delivery trucks live. Catch issues before they become problems.

Unified Data Integration

Online sales, store inventory, and supply chain data finally speak the same language.

AI-Powered Predictions

Machine learning predicts which cookies sell next week, optimizes routes, and personalizes recommendations.

Executive Dashboards

One unified view for leadership — from marketing campaigns to stock levels, all in real time.

Understanding the Customer

Before we can solve problems, we need to feel them. Here's what Global Cookie Company's teams deal with every day:

Store Manager: "I never know what's actually in stock until I walk to the back and count."

Delivery Driver: "My route changes three times a day and nobody tells me why."

Marketing Lead: "I can't tell if our promotion worked — sales data takes two weeks to get."

CEO: "I need five different reports from five different people to understand last month."

Customer Service: "Customers ask where their order is and I have no idea."